Security

This page explains, in plain terms, how CabCountPro keeps your records secure. We only describe protections that are in place today. If anything here changes, we will update this page.

Encryption in transit

All data between your device and CabCountPro is sent over HTTPS (TLS encryption). This protects your information while it travels across the internet.

Authentication

Account login is managed by our platform's authentication service. Passwords are never stored in plain text. You can also sign in with Google. You are responsible for keeping your login details secure.

Your records are private to your account

The records you enter belong to your account and are isolated from other users. We do not share your records with other users. See our Privacy Policy for full details.

Administrator access for support

A small number of authorised administrators may access your records when needed to provide support, fix a problem you have reported, or maintain the service. Access is limited to those purposes and to authorised personnel only.

Payments

Subscription payments are processed by Stripe, a PCI-DSS compliant payment provider. Your full card details never pass through or are stored on CabCountPro's servers — Stripe handles them directly.

Receipt processing

When you photograph a receipt, the image is uploaded to your account and an automated service reads the amount and (for fuel receipts) the litres. The image is stored against your record so you can view it later. You can delete any receipt at any time.

Backups

Our hosting platform manages infrastructure that includes measures to protect against data loss. Even so, we recommend you export your records to Excel periodically using the in-app export so you always have your own copy.

Where data is stored

Your data is stored on our cloud platform provider's secure infrastructure and is accessed over encrypted connections.

Deleting your account and records

You can delete individual records (fares, expenses, mileage, fuel and receipts) at any time from within the app. To delete your entire account and all associated data, email support@cabcountpro.com and we will action it for you.

Questions?

If you have a security question, contact us via our contact page or email support@cabcountpro.com.